Step 1. Choose your broadband package.

Whether you're a gamer, a streamer or a social media sharer, we've got the perfect broadband package for you. Take your pick and we'll get everything ready to go.

Step 2. Sit back and wait.

If you've got an active phone line, both your broadband and phone will be switched over in as little as 10 working days from the date of your order.

If your phone line is inactive or you don't have one, we'll get an engineer to come and sort it out. Your broadband and phone should go live within five working days of the engineers appointment.

Step 3. Let your current provider know you're leaving.

If you're switching from most providers, we'll get in touch with them and break the news of your departure.

If you're switching from a cable provider like Virgin, you'll need to let them know yourself as soon as we've confirmed your activation date. They'll often need a 30 day advance notice.

Your existing service should be cancelled the day our's goes live.

Step 4. Enjoy!

We'll send your router out in time for your service to start. You'll get a text or an email when your service goes live. Then all there’s left to do is set up your router and relax. We think we'll get along great.